No 31, Jalan DI22, Taman Desa Idaman 3, 76100 Durian Tunggal, Melaka

We’re open (Online Only) Monday – Friday, 8 a.m. – 12:00 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

How to search for products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

How are shipping costs calculated?

Shipping costs are calculated based on shipping distance and product weight/volume. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:.

  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.
  • The item you received is broken.
What exactly happens after ordering?

You will receive email about the confirmation of your order.

Do I receive an receipt for my order?

Yes, please check your email once your place the order from us

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