Frequently Asked Questions
How to search for products?
Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.
How are shipping costs calculated?
Shipping costs are calculated based on shipping distance and product weight/volume. For more details on how shipping costs are calculated, please contact us directly.
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.
- The item you received is broken.
Where is the store located?
We are operated our business in Melaka, Malaysia. Most of our products are available online only.
How to get the tracking number?
Once your order has been received by our store, you will get the confirmation on your email and the tracking number will be sent to you through email once your order has been shipped from us.